Who you are
Are you a passionate leader? Are you effective at building and fostering relationships? Do you love to bring new and innovative ideas to improve office operations? We are looking for an Operations Manager to join our regional leadership team. This role will partner with a managing director to manage the day-to-day operating and administrative requirements for our brokerage business in Pittsburg, PA. You are passionate about operations, delivering service excellence and driving the ongoing development of a sales performance culture.

This role will oversee all components of the local office operations including all people administrative duties, budgeting and financial management. You are great at establishing and maintaining effective relationships. You succeed in a fast-paced environment and can effectively handle stressful situations. You have a passion for success and bring a positive attitude to support those around you to achieve the overall business goal.

What you bring:
•    5-8+ years of administrative/operations management experience.
•    Strong leadership skills and experience leading a team.
•    Budget management and supervisory experience.
•    Excellent written and verbal communication skills.
•    Strong proficiency with MS Office (Word, Excel, Powerpoint, Outlook)

Bonus skills and experience:
•    Commercial real estate experience (knowledge of markets, licensing requirements, governing bodies, local/federal regulations, etc)
•    Bachelors degree
•    Knowledge of GAAP guidelines as it relates to revenue recognition processes.
•    Knowledge and understanding of Sarbanes Oxley regulations.

What success looks like:
•    You have experience leading and managing administrative/ support employees to ensure service excellence for business operations.
•    You have built and managed operating budgets with experience conducting revenue/expense analysis.
•    You will ensure efficient office operations by overseeing office equipment, supply orders, facilities, management, organizing office events, etc.
•    You have experience with drafting legal documents (term sheets, IC agreements, etc) and ensure compliance with legal and corporate policies/procedures at all times.
•    You have direct experience or experience supporting human resources with recruitment, selection, orientation, training and performance management of employees.
•    You are a change agent who will support the vision and direction of the operations team by implementing new policies and procedures directed at continuous improvement and service excellence.