Posting title

Training & Development Manager - North America

General Information

Hitachi Energy is seeking an experienced Training & Development Manager for the High Voltage products business, based out of Mount Pleasant, PA. This role will be responsible for the Training and Development function in the hub, responsible for designing and deploying training programs that facilitate improved organizational performance. Core to our Lean Management Vision, you will set the strategy and manage the training programs and curriculum established within the Lean Academy, including the Structured On-the-Job training process and leadership development training.

The ideal candidate is a versatile leader and practitioner with expertise in training and development, implementing training management systems, and large-scale training program management. You must possess extensive experience implementing solutions that drive impact and change within a complex, matrixed organization, as well as experience managing a team. Lean management system experience and driving organizational transformation is essential for the successful candidate.

Your Responsibilities

Training & Development Instructional Design work focuses on developing training curriculum and materials for the general workforce and targeted functional/technical areas including: Analyzing employee learning needs and partnering with subject matter experts and business management to provide input for course content. Planning and coordinating skills assessments and training. Providing instruction and guidance to trainers; may facilitate training during introduction of new courses. Developing and monitoring metrics for evaluating training and development effectiveness. May include the design of computer-based training programs. May select and/or oversee vendors to develop training content or conduct training. An Expert Professional (P5) is a recognized master in professional discipline typically obtained through advanced education and work experience. Typically, responsible for: Establishing operational plans for job area. Developing and implementing new products, processes, standards, or operational plans that will have impact on the achievement of functional results. Requires communication with leadership.

• Manage training, development, and on-boarding programs for all levels of leaders and manufacturing workforce across all NAM Hub Factories, with focus on the HSE, Quality and Operations organization.
• Lead the deployment of the Hub's Structured On-the-Job Training process, with focus on optimizing Safety, Quality, and reduction in qualification time for the manufacturing workforce.
• Assess current state and recommend improved training solutions to achieve optimum employee performance and development.
• Consult and partner with Hub leadership team, Operations leaders, Human Resources, support functions and SMEs in a collaborative manner to manage the training and development structure, define measures of success and ensure successful execution of strategic plans.
• Develop and deploy improved Training management systems to track, monitor and measure effectiveness of training courses.
• Identify, develop, and manage toward a set of KPIs to measure effectiveness of training and development strategies and processes; use data to drive continuous improvement of programs and processes.
• Actively engage in benchmarking and sharing of best practices with internal and external partners and locations across the NAM Hub.
• Develop effective training materials utilizing Adult Learning methodologies and develop Trainer capabilities to deliver effective training, including assessment methodologies.
• Build organizational capability, drive accountability, and increase employee engagement through effective training solutions, integrated with the ITM system.
• Ability to travel to NAM factory locations; travel expectations in the 30% range.

Skills:

• Ability to work independently and collaboratively; self-motivated and disciplined to meet deadlines in the context of competing priorities and projects; lead and work effectively with cross-functional teams.
• Comfort operating in a fast-paced environment with the ability to successfully multi-task and meet deadlines and customer demands with a sense of urgency.
• Communicate effectively and work collaboratively across all levels of the organization
• Intellectually curious. Self-aware. Open and receptive to feedback.
• Strong facilitation and communication skills, and a continuous improvement mindset.
• Effective trainer and coach of all levels of employees and leadership teams.
• A proven change agent who fosters teamwork and has proven ability to adapt and influence stakeholders.
• Strategic thinker who has knowledge and skills in deploying strategic action plans across multiple locations and/ or Factories (e.g., engage in Strategy Deployment process).

Your background

• Bachelor's degree in Secondary Education with an emphasis in curriculum design, with 10+ years of experience in training program design, learning and development and/or operations/quality leadership with a proven record in training and employee development. Hourly workforce training experience a plus.
• 5+ years' experience leading teams (remote leadership experience preferred).
• A proven track record of continuous process improvement; positive leadership; strong planning experience and connecting solutions to business outcomes.
• Experience working in a fast paced, continually changing, matrixed manufacturing environment.
• Leading and deploying training programs in a manufacturing environment is a plus
• A background in Engineering, business management, Project Management, Continuous improvement, Operations & Quality Excellence, production or Business Management roles is a plus, as that facilitates the understanding of a complex organization and its dynamics, to enable the successful implementation of development and training plans with a holistic approach for both Blue-Collar and White-Collar employees.
• Must have strong English communication skills and presentation skills.
• Must have strong analytical and strategic thinking.
• Must be proficient with MS Office (Excel, Word, flow mapping tools).
• Must have demonstrated experience shaping up organizations through successful implementation of training plans / frameworks.
• Highly prefer PMP certification / Green-Black belt.
• Experience with HV components is a huge plus.