Are you bilingual in English and Haitian Creole? Would you enjoy using this skill to communicate with people to help them and the Commonwealth of Pennsylvania? This could be the perfect career opportunity for you! The Department of Human Services is searching for a Clerical Assistant 2 for the Washington County Assistance Office. This position is key in breaking a communication barrier to those who need the services the DHS provides. If you are looking for a rewarding career in public service and want to make a difference in the lives of those who live in your community, this Clerical Assistant 2 position is for you!

As a Clerical Assistant 2 in this position, you utilize your bilingual ability to communicate orally and in writing in both Haitian Creole and English to customers, staff, and the public. You perform a range of clerical duties to enhance staff members' ability to provide quality services to the citizens of Pennsylvania.

Clerical Assistant 2s provide customer service in a courteous and professional manner both in person and via telephone. In addition, you utilize basic computer skills to perform various office functions including data entry, scanning, imaging, filing, answering phones, and processing mail and voice mail. Job duties are carried out under the general supervision of a Clerical Supervisor.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5-hour work week
• Work hours are 8:30 AM to 5:00 PM, Monday to Friday, with 60-minute lunch.
• DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
• Travel and overtime as needed.
• WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Please check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (commonwealth title); or
• Graduation from high school; or
• An equivalent combination of experience and training.

• This position requires the selected candidate to be able to read, write, and speak in Haitian/Creole. You may be contacted for a Haitian/Creole speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writing in Haitian/Creole must be demonstrated during the probationary period to achieve regular status in the position.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

• 711 (hearing and speech disabilities or other individuals).

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.