As a SWARM Tech, you will respond to both incident management requests and service improvement project requests. You will serve as the point of escalation for technical issues encountered but unresolved by coworkers within your same organization. You will take ownership of escalated issues, and work those issues to resolution, using SWARM methodologies, and engaging with

Respond to service requests & incident management services, generated by the Service Desk & by customers. Serve as the point of escalation for technical issues encountered but unresolved by the Tier I & Tier II Technicians. Resolve more complex issues escalated from the Service Desk & reported by the computing customer. Provide set up & medium to advanced troubleshooting

This role demands a dynamic individual capable of engaging in a variety of tasks that may include Design and manage instructional systems. Evaluate and integrate new eLearning materials. Develop educational podcasts, videos, and other content. Innovate and update learning models. Implement and respond to feedback from learning program reviews. Train staff on effective del

Assist in elevating the NETL brand by developing high level messages and developing communication products Advise on, develop, and implement strategies for public and internal outreach Collaborate across the organization to ensure messaging cohesiveness and accuracy Ensure consistent articulation and use of the brand throughout all communications and materials, including

KeyLogic is always looking for Systems Engineers to work for The Chief Digital and AI Office (CDAO) Assessment & Assurance Division. This division aims to establish the strategy, best practices, architectures, and tools to ensure that the DoD has reliable, ethical, and trusted AI enabled systems. Job Duties Ensures that the consortium members are proposing and working tow

Apply economic principles, methods, and practices to develop and employ "state of the art" energy economic models, with focus on the electricity sector, for assessing the impacts of energy, climate, and environmental measures on the energy sector. Rapidly come up to speed to serve as internal subject expert and OnLocation leader on all aspects of developing and utilizing

KeyLogic is always looking for Full Stack Software Engineers to work with AI/ML Model Development, ML Operations, and Applied Data Science for The Chief Digital and AI Office (CDAO) Assessment & Assurance Division. This division aims to establish the strategy, best practices, architectures, and tools to ensure that the DoD has reliable, ethical, and trusted AI enabled sys

KeyLogic is always looking for Full Stack Software Engineers to work with The Chief Digital and AI Office (CDAO) Assessment & Assurance Division. This division aims to establish the strategy, best practices, architectures, and tools to ensure that the DoD has reliable, ethical, and trusted AI enabled systems. Job Duties Develop prototypes for attribute based access contro

KeyLogic is always looking for Data Scientists to work for The Chief Digital and AI Office (CDAO) Assessment & Assurance Division. This division aims to establish the strategy, best practices, architectures, and tools to ensure that the DoD has reliable, ethical, and trusted AI enabled systems. Job Duties Support development of insider threat strategy in support of protec

Responsible for diagnosing and resolving Tier 1 and 2 issues. Installation, Implementation and Administration of Microsoft System Center Suite (Configuration Manager, Operations Manager, DPM, etc.) Some knowledge of advanced troubleshooting and administration of Windows based applications, Operating Systems (Desktop and Server) and Server Roles (AD DS, DHCP, DNS, DFS, Fil

Demonstrated experience with administrative tasks and office environments. The ability to provide exceptional customer service and cultivate relationships across diverse organizational levels. Familiarity with and proficiency in general administrative services and activities. Proficiency in MS Office applications, with demonstrated experience. Demonstrated ability to orga

Supports new hire on boarding and supports recruiting efforts as needed Manages and maintains appointment schedules by planning and scheduling meetings, conferences, teleconferences, travel and itineraries Supports organizational training processes including planning, communication, tracking, and analysis Supports accurate personnel records and reporting by creating chang

KeyLogic is actively seeking a Senior Tier 2 Enterprise Support Tech who must be organized, logical, and understand how quickly resolve or enact necessary changes to address customer issues and requests. Our customers rely on these technicians to work through complicated and complex matters that are reported to the Service Desk and escalated from other technical support a

This person will be working with a variety of different internal and external stakeholders where they will work within the Department of Energy. Most of your job responsibilities will entail Maintain accurate documentation of inspection results and provide reports as required Review plans prior to traveling onsite and document the tasks needed addressed Oversee the electr

Develop and maintain conceptual, logical, and physical data models that align with DoD project requirements. Ensure data models accurately represent data structures, relationships, and attributes Create comprehensive documentation for data models, including data dictionaries, entity relationship diagrams, and metadata descriptions to facilitate understanding and usage by